Privacy Policy
Effective Date: May 29, 2026
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Fill out forms on our website, including contact forms and booking requests
- Sign up for our services or create an account
- Communicate with us via email, phone, or other channels
- Provide payment information for our services
This information may include your name, email address, phone number, company name, job title, billing address, and any other information you choose to share.
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on those pages
- Referring website or advertising source
- General geographic location based on IP address
1.3 Information from Third Parties
We may receive information about you from third parties, including business partners, advertising networks, and analytics providers. We may combine this information with other data we collect to improve our services and marketing.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your inquiries and fulfill your requests
- Send you technical notices, updates, and support messages
- Communicate with you about products, services, and events we offer
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent or unauthorized activities
- Comply with legal obligations and enforce our terms
3. Information Sharing
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Payment processors and billing services
- Customer relationship management platforms
- Analytics and advertising platforms
- Email and communication service providers
- Cloud hosting and infrastructure providers
3.2 Business Transfers
If Closelix is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Closelix, our users, or the public.
3.4 With Your Consent
We may share your information with third parties for purposes not described in this policy, but only with your explicit consent.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.
To request deletion of your data, contact us at hello@closelix.com.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information
- Restriction: The right to request restriction of processing of your information
- Portability: The right to receive your information in a structured, commonly used format
- Objection: The right to object to processing of your information in certain circumstances
To exercise these rights, contact us at hello@closelix.com. We will respond to your request within 30 days.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
If you believe your account or information has been compromised, contact us immediately at hello@closelix.com.
7. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place, such as standard contractual clauses or reliance on adequacy decisions.
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your browsing activity. For detailed information about our cookie practices, see our Cookie Policy.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
10. Third-Party Links
Our website may contain links to third-party websites, products, or services. These third parties have their own privacy policies. We encourage you to review those policies before providing any personal information.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, contact us at:
Closelix
Email: hello@closelix.com